STORE POLICY
Terms and conditions
PRIVACY & SAFETY
Effective Date: 1/02/25
At D-Wolf Shop, we prioritize your privacy and are dedicated to protecting your personal information. This Privacy and Safety Policy explains how we handle your data when you interact with our services, both online and offline, within the UK and Europe.
1. Information We Collect
We do not collect or store any personal information such as your name, billing details, or payment information. We do not require you to provide any sensitive personal data to complete purchases on our website.
2. How We Use Your Information
Since we do not collect personal or billing information, we use the minimal data we may receive (such as basic website interaction or analytics data) solely for the purpose of:
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Processing orders through third-party platforms (payment processors or couriers) where you enter your data directly.
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Improving your browsing experience and website functionality through cookies and other analytics tools.
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Communicating order updates via email (if provided by you at the time of checkout).
3. Sharing Your Information
We do not share or disclose any personal information as we do not collect or store such data. However, we may work with trusted third-party service providers to assist in order fulfillment, such as:
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Payment processors (e.g., PayPal, Stripe) handle payment transactions directly and securely.
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Shipping and courier services manage order delivery logistics.
These third parties are responsible for processing your data, and we advise you to review their privacy policies to understand how your data is handled during the transaction process.
4. Data Security
We do not store any personal or billing information on our servers. Payments and other sensitive data are processed securely by trusted third-party providers. We use secure technologies and encryption to ensure that your transactions are protected while in transit.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and gather anonymous data about website usage. Cookies help us understand website traffic patterns and improve the functionality of our site. You can manage and control cookie settings through your browser preferences.
6. Your Rights
As we do not collect or store personal data, there is no personal data on record that you need to request access to or delete. However, if you have any concerns or would like to inquire about data handled by our third-party service providers (such as payment processors), we encourage you to contact them directly.
7. Changes to This Policy
We may update this Privacy and Safety Policy occasionally to reflect any changes in our practices or legal requirements. Any updates will be posted on our website, and we will notify you of significant changes if necessary.
Contact Us
If you have any questions or concerns regarding our privacy practices, please contact us at:
D-Wolf Shop
Shipping Policy
Shipping Policy
Thank you for shopping with us! Below is everything you need to know about our shipping process:
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Processing Time:
We strive to ship stock items within 24 hours of your order. For items that are not in stock and are available on pre-order, please allow up to 7 days for dispatch. -
Shipping Methods:
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Small items are shipped via Royal Mail.
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Larger parcels are sent through a courier service.
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Shipping Costs:
Shipping costs are calculated at checkout, based on your location and the size of your order. -
International Shipping:
We proudly offer international shipping. Please note that deliveries outside the UK can take up to 14 days due to current legislation and customs procedures. -
Customs and Taxes:
Customers are responsible for any local taxes or customs duties that may apply to international shipments. These fees are not included in the price of the item or shipping. -
Questions or Concerns:
If you have any questions or need further assistance, please feel free to contact us at D-wolfe@outlook.com.
Thank you for supporting our hand-crafted leather goods!
PAYMENT METHODS
Credit / Debit Cards
PAYPAL